Recently went live with the fibre medium package, speeds were good, until this morning there has been no internet access at all. The router shows the DSL synchronisation status being up for approximately thirty seconds and then initializing, repeatedly. As a result in the last five minutes alone it has been inactive/active at least ten times.
The new router we received is installed into a microfilter, which is plugged into our main phone line.
Upon looking at the line quality the upstream noise safety coefficient seems a little high at 21.4dB. Although sometimes it stays at -51.2dB.
Unable to use the internet all day and as a result am using mobile data which is costing money. Before getting the fibre package internet connection frequently disconnected but not on this scale.
The new router we received is installed into a microfilter, which is plugged into our main phone line.
Upon looking at the line quality the upstream noise safety coefficient seems a little high at 21.4dB. Although sometimes it stays at -51.2dB.
Unable to use the internet all day and as a result am using mobile data which is costing money. Before getting the fibre package internet connection frequently disconnected but not on this scale.