I joined TalkTalk 4 weeks ago and have waited until now for my line to stabalise. I have not turned my router off since I joined and currently I receive between 15 and 24 meg download speeds depending onb the time of day. I expected to get the full 38meg from my line as I did with my previous supplier, the only differenc ebeing that I used to use both a Bt openreach modem and a fibre router but am now using your new super hub.
I have tested my speeds via boith ethertnet and a 5ghz wireless connection to my AC wireless adapter which is in the same room. I am running my speed tests from speedtest.net as your own speed checker will not work for me on any of my browsers, it says I am not at home despite allowing cookies, updating flash and disabling adblockers.
Please can you help me dfiagnose my line?