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poor broadband speed

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My broadband speed is not what is expected. This is measured using speedtest with a single computer over an ethernet link and the identical network and tests to my prior provider: With talktalk 'superpowered fibre' and the 'super router' I am getting 9.93Mbps downlink and 0.83 uplink. With plusnet standard dsl service and a standard Thompson router I was getting 13.77 downlink and 1.08 uplink (2 days ago). My estimated speed was Download: 13Mb-25Mb Upload: 2Mb I don't understand why its called fibre when its the same BT copper cable to the house. Why is my speed so poor ?


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