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new 38 meg conection terrible speeds since going live yesterday

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ok my service went live yeterday and after lots of tests im getting test speeds all over the shop last night it was down to 3mb and up to 18meg

 the router says this

 

DSL synchronization status:
Up
Connection status:
Showtime
WAN IP Address:
92.12.4.41
Primary DNS Server:
62.24.134.5
Secondary DNS Server:
78.151.236.4

Line Quality

 

Upstream line rate (kbit/s):
2000
Downstream line rate (kbit/s):
39997
Upstream noise safety coefficient (dB):
18.2
Downstream noise safety coefficient (dB):
11.1
Upstream interleave depth:
1
Downstream interleave depth:
1
Line standard:
VDSL2
Upstream line attenuation (dB):
0.1
Downstream line attenuation (dB):
12.6
Upstream output power (dBm):
4.3
Downstream output power (dBm):
14.1
Channel type:
Fast
DSL up-time:
0 days 10 hours 22 minutes 47 seconds
 
and this
Up
Connection status:
Showtime
Upstream line rate (kbit/s):
2000
Downstream line rate (kbit/s):
39997
Maximum upstream rate (kbit/s):
19187
Maximum downstream rate (kbit/s):
66524
Upstream noise safety coefficient (dB):
18.2
Downstream noise safety coefficient (dB):
11.1
Upstream interleave depth:
1
Downstream interleave depth:
1
Line standard:
VDSL2
Upstream line attenuation (dB):
0.1
Downstream line attenuation (dB):
12.6
Upstream output power (dBm):
4.3
Downstream output power (dBm):
14.1
Channel type:
Fast
DSL up-time:
0 days 10 hours 25 minutes 25 seconds
 
any help ?
 
edit this is a average of what im getting

Thank you for submitting your speedtest results. This will aid our technicians if you have an issue.

We recorded your speed as Download Upload
15600 KBits/s(1950 KBytes/s)
1956 KBits/s(244.5 KBytes/s)

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