Hi
Our broadband connection has been having issues with the connection dropping out. This would happen once or twice a day for the last couple of weeks but since yesterday is now dropping out at least every 30 to 60 minutes.
I have already tried the following to try to isolate the fault:
Swapped out the splitter.
Swapped out the cable
Swapped out the router
The problem persists and seems to becoming more frequent.
When I run the test on the line, it seems to be fine when it is connected. It even seems to be faster then usual with 75mbps down and a 6ms ping.
I can only think that there is a fault somewhere on the line so need to report this please.
Thanks