Hi, I´ve been a TT broandband user for a year without any issues, last month we decided to upgrade to the new and "fast" fibre...
Over the phone the TT customer assistant guaranted me the fibre speed i´ll be around 38 mbs / 40 mbs.
Well I never get that promised speed, I always getting around 25/ 27 mbs, I tried WiFi, wired, on a pc, macbook, tablet... always the same result.
I contacted TT over the phone and twitter and the last Sunday I get a text from the network service desk:
"We are performing test agaisnt your line, We will provide an update shortly"....
Can anyone provide me any update about my issue?
Cheers