Hi everyone,
I have fiber medium with a router connected HG635 to the main socket, which is harwired to a PS4.
Lately the connection hasn't been so great in terms of speed, specially when gaming and my partner at the same time is trying to browse or use youtube and the buffering won'tt even move.
I have a static IP for the PS4 with DMZ and port forwarding and with all of these, the internet test on PS4 still says to slow when I try to tuse share play, being the results of the speed test averaging 28mb down and 1,5 up. tryed to test ping and gave a surprising 100ms, which is really high. When testing on comand prompt on pc this decreases a lot.
I always try to use different channels from my neighboors and still it seems to be slower than it was when I first joined.
Spoke to costumer services and they said that the connection is stable (which the engineer when I first installed said as well and that I would have an excellent signal as I am near the central) and to monitoring. Well, yesterday I barely could use the internet so slow it was.
Does anyone have another ideas as I ran out and I searched the www and nothing, unless is a defective router, but do not know to troubleshoot that.
Thank you.