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New fibre speed

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Hi I know the new fibre connection takes time to settle.... we've only been connected a week.

My estimated line speed is 33mb and the highest we have gotten is 25mb which would be fine but after a number of power blinks (they're working on our electric poles) our speed has fallen to between 17 and 19.

 

Can you reset the service at your end please?

 

Thanks

 

Sarah


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