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hello all i signed up to medium fibre about 7 weeks ago i was getting 36mb download speed now it has dropped to 20/22mb i was getting that on my normal adsl2 contract i have rang twice gonr through all things with wall socket still no joy. slow speed to what i was getting. i only ive 300mtrs away from bt exchange i think it is faulty router talktalk guy told me if speed still not as it was 36mb in a months time march 21st 2016 i can come out of my contract no additional fees. is there problems with hg633 router or the service i am paying a extra £10 am month for nothing as my old speed was 20/22mb snd £10 a month cheaper i live in scarborough he is some stats from router thanks si i have a NTE5A master socket fitted no crackling noise on phone line is old wire grey 2 core drop cable that comes in from outside

 

 

View detailed information about your TalkTalk Router.
 
System Information

 

 
Product type: HG633
Device ID:00E0FC-C4REQ15709008152
Hardware version:H.1.01
Software version:
v1.15t
System up time:0 days 6 hours 11 minutes 17 seconds
 
Wireless Information

 Broadband Information

 

DSL synchronization status:Up
Connection statusSmiley Frustratedhowtime
Upstream line rate (kbit/s):2000
Downstream line rate (kbit/s):35447
Maximum upstream rate (kbit/s):25235
Maximum downstream rate (kbit/s):90776
Upstream noise safety coefficient (dB):26.2
Downstream noise safety coefficient (dB):14.4
Upstream interleave depth:58
Downstream interleave depth:2983
Line standard:VDSL2
Upstream line attenuation (dB):0.1
Downstream line attenuation (dB):9.8
Upstream output power (dBm):4.3
Downstream output power (dBm):14.5
Channel type: interleaved
 
 
 

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