Hi,
A few days ago, my upload speed went down dramatically to about 0.2-0.3 Mbps. The download speed has remained constant at about 30-32 Mbps.
This means that if i upload any attachments for email/one drive etc, it will reduce the download bandwidth at the same time, so making use of the internet a painful task.
I have rebooted the router more than twice, checked the master socket, plugged in a network cable at source etc etc, but I know the problem is not at my end nor is an issue with the line. I think the bandwidth ratio has changed on my profile at the exchange. I don't know the reasons why this may have been altered, but this is currently affecting my children's efforts to study at home.
Could you please investigate to see if I have been capped for upload for some reason.
Router is HG633. See also image of a speed test this morning. This is really unacceptable. Last night it actually went down to 0.17 Mbps. Any slower and it would be quicker to walk it
Thanks
Rusty