I am having issues since my new router has been installed using Cisco VPN (both Anyconnection and the older version). It works fine when I use my mobile phone as a hotspot, but if I use when connected wired or wireless to the router it gives an error as it cannot initiate any VPN service. Can anyone advise on how I can overcome this issue; I have seen lots of threads but none seem to contain a solution? I have tried setting my machine in the DMZ but this had no effect, seems to be something on the ISP side.
Hardware is: FAST5364 3.00
Software is:SG4K10002808t