Hi, I'd like to have the option to upgrade to Faster 150 Fibre, which I understand is FTTP, as my phone line is a long way from the existing fibre cabinet, so FTTC speeds are slow.
When I check on TalkTalk, it says that this isn't yet available to my house, yet when I check on the OpenReach FTTP Checker https://www.openreach.com/fibre-broadband/fibre-first it says it is available.
My next-door neighbour already has this from BT, so I know it's available, especially as the fibre runs overhead less than a few feet from my house! I'd obviously like to stay with TalkTalk rather than moving to BT, so this being the case, how do I go about getting this sorted, as I don't have the time to hang on the phone for hours waiting to speak to an operator who will more than likely just say that it's unavailable to me?
Thanks in advance