Hi I was happily accessing the usual VPN using fibre optic. I have moved house and was given a new modem (HG633) and now I cannot access the VPN at all. If I ping it, it times out. I also tried to connect using an ethernet cable but it does not work. I tried the old modem HG533. My new house seems to be have a connection called VDSL (ie not real fibre optic) and as the connection choices were fibre or ADSL I tried both. Neither worked. I also tried connecting the BT open reach box plus the HG533 modem as it had been configured at my old house but this did not work either. I need to access my company's VPN please give me a solution. I am wasting days on this issue now
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