Hello
For some strange reason my internet connection just drops for a few hours. This has now happened twice this week. It last happened at about 1.35 a.m this morning 3/6/16. All lights are green except internet which is red
I have done the following to try and get it going again (after a minimum of 30 minutes switch off) but nothing works:
Changed the filter
Changed the DSL cable
Tried a different router (Billion 800nl)
Factory reset the router (HG633)
First time this happened it took about 4 hours for me to get reconnected.
This morning i had to wait over an hour and a half. Trying after a 40 minute router switch off does not help!!
Connection remains stable until it happens again. There is a bit of hissing background noise which i can hear on cordless phone and it sounds slightly louder on an older corded phone..is this significant? This sound has been there for years
Can you please check what is going on. The only thing that has recently happened is that the kids are playing longer on the games console (wireless), otherwise this has never happened before.