Hello Talk Talk Moderators
Please can you look into my connection speeds.
From 5pm until 11pm the connection drops in half that even my online gaming is effected where I am suffering with 80 - 200 ping rates on GB servers.
I had this issue at the old address and you guys managed to fix it so I get the feeling that we are dealing with the same problem.
Have checked all sockets and cables.
Done a clear line check on the phone and no problems.
Re-booted router and still same issue.
Disconnected all wi-fi devices and still no joy.
I have done a serious of tests and will attach to this thread as it shows I have some serious connection issues on a 78mb fibre connection.
The tests I have run are the links below to back my evidence up with regards to my issues.
http://www.supportal-test.co.uk/
3 sets of pings and 3 sets of trace routes to www.google.co.uk
http://www.fix.talktalk.net/networktest.exe
Ping Test Okla results.