Hi Debbie
Thanks for your help last week, the engineer arrived he did need to enter my house
did all he could with the connections, did a test before he left all ok internally and said if you still have probs, the fault we now be outside on the line and will need the men who work on the poles to check a your line connections there
I'm still getting the drop outs when working on line my average speed 16.93 m
Update just tried another speed test time 11.35 0nly 9.83 m switch router off and on , only 16 .82 so still have aproblem
only talktalk staff reply