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OCE Attn please - faulty HG633 router

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Hi

 

Please can an OCE replace my faulty HG633. Received HG633 router today, connected it up. However, the internet connection keeps going down & the internet light goes red - Once it goes red, it stays disconnected even if I manually try & reconnect it. The only way around this is to factory default the configuration. It also intermittently will not pass any data from wired or wireless connections to the internet, the only cure being a reboot. 
 
If I use my HG533 router everything is rock solid and works as it should.


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