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Line Slowing and Excessive Interleaving Applied

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Having had FTTC for around 3 years, my line has slowed overtime from 55meg down to a relatively stable 44meg (capped with interleaving at circa 900). 

 

Last night the line resynced at 39 down with interleaving jumping massively to 2800.

 

I was using a Billion 8800nl modem/router successfully. As this router is not supported, I have just re-fitted the HG633 talktalk router so you can interogate further. Unfortunately, this has dropped my download speed to 35meg with interleaving depth at 2987.

 

IPTV shows a periodic freeze with loss of picture and sound. There is a serious amount of lag for online gaming. 

 

The interleaving is excessive and the download speed has dropped nearly 10meg in 24 hours. This is consistent over 2 modems now. 

 

Can this be investigated please?


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