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New fibre line connecting ADSL2+ not VDSL

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Hi, 

 

I moved house 2 weeks ago and retained my 'Faster Fibre' package, however since activation on 15/11 the connection has been very slow. I see in my router settings that the line standard is ADSL2+ which I think should actually be VDSL for fibre? This probably explains downstream line rate of 7000 kbit/s! 

 

Help! 


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