Since a few days ago, my internet has been having issues.
When the malware was found to be pushed to some routers, my internet completely dropped and my router stopped working. I reset it using the paperclip and it seemed to be fine.
But ever since I have an issue, which has been I am getting around 37mb/s down and 1.30 up, but my ping to the TalkTalk service has been extremely higher than average. ( 10 ping to about 30 - 50 ping )
I have attempted to contact support through Twitter to avail, seemingly too busy.
Can I have this issue looked at? I believe something which caused the Internet and my router to stop working that night is causing this issue.