Down to 4.1Mbps! it would be really nice if an OCE could please look into what is happening with my broadband!
About a month ago I had a stable 6-7MBps ADSL connection, I then got moved by TT (no choice) to ADSL2+ and for a couple of weeks had 8-9Mbps, I was then offered a guaranteed minimum of 39.8Mbps if I moved to the Faster Fibre, since then my speed has briefly seen 8Mbps but usually around 6Mbps and has gradually deteriorated until todays 4.1Mbps.
I'm at loss, knowbody is telling me what is happening, I spend hours on the phone to the TT call centre and just get passed around to people who repeat the same questions and dont seem to have any knowledge of previous calls and to be quite frank have not provided any real help. What are my options? Can an OCE help?
Yours Hopefully