We had openreach out to fix an issue with phone/broadband. Once they found the issue (in the cabinet, not the house as the tt tests said), its all working, but the download sync speed has dropped to about half of what it was - it doesnt go past 11399. I dont know the previous sync speed, but we got around 25Mb/s downloads, its not about 10. We've tried turning off for an hour, using the master socket, swapping modem, leaving for a few days - it doesnt go above this. Could someone at tt please reset or investigate?
Upstream line rate (kbit/s):
799
Downstream line rate (kbit/s):
11399
Upstream noise safety coefficient (dB):
25.3
Downstream noise safety coefficient (dB):
26.8
Upstream interleave depth:
0
Downstream interleave depth:
0
Line standard:
VDSL
Upstream line attenuation (dB):
28.8
Downstream line attenuation (dB):
14.3
Upstream output power (dBm):
2.8
Downstream output power (dBm):
12
Downstream interleave depth:
None