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No internet connection after bad weather (strong winds lately)

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Hi there.

 

I made a phone call today, talktalk checked over my line, but I was at work and couldn't confirm any changes, it's still the same:

 

- no signal on landline (silent phone)

- not connecting to fibre at all (few reboots and checked friend's super router)

 

Seems like damage outside my house as nothing works for last few days.

I'm very unhappy as I need internet connection for my family to study online.

 

I'm not keen to pay so much money for not working connection on fibre/phone?

Can I please get some help from talk talk engineers as soon as possible?

 

Regards, Pawel.

 

 


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