I have been looking up about master sockets recently and noticed there is a new type which can help with VDSL, The Openreach NTE5C socket with the MK4 VDSL faceplate. When I renewed my contract with you I asked about have mine changed as it is the old stlye NTE5. They gave me a number to call to arrange this but apon phoning them I was told that I had to purchase the socket and then arrange someone else to fit it. As upgradeing to fibre (FTTC) I would of thought that I would of had the upgrade to start with.
Pluse my line speed has dropped from the 20Mbs to arond 16Mbs over the past year I know its only 4Mbs but if it drops anymore I'll have to re-think my ISP.