Good evening,
We moved from unlimited broadband to fibre at the end of December, speeds have varied between 1.7mbps - 31mbps.
In the last few days we have been experiencing several drop outs per hour. When these occur the router broadband and wifi lights flash green simultaneously.
Sometimes when the lights are flashing alternately on the router there is still no internet connection, I've tried connecting directly into the router with the same result.
Can somebody look into the issue please?
Regards
Pete