Hi
I phoned the helpdesk a week ago as I keep getting drop outs. They then arranged for an engineer (arrived yesterday). Frm that point my speeds dropped from 26mb to 13mb
The Openreach Engineer stated that there was cross talk on the line, but to also contact yourselves as they may have changed my profile while this was going on. can you arrange for my profile to be amended so I can get my old speeds back again please.
Also, where do we go with this Cross Talk issue the engineer mentioned.
I did call the TT helpdesk tonight, but oddly enough he told me to post this on the forum, which baffled me, but hopefully you can help as this is just dragging on.....since October.
Many thanks