Our TalkTalk engineer was due to arrive yesterday to set up broadband. Nobody turned up, no message or calls from TalkTalk, when we called them up they gave us various excuses even trying to say that nobody was in when the engineer called, a blatant lie when we'd booked off work to stay in and wait.
Today they have still yet to update us on when a new appointment can be arranged, and have failed to notify us of a clear reason why the engineer was a no show.
Absolutely horrendous customer service, and they haven’t even offered any sort of discount in recompense.