Hi,
Yesterday my long awaited engineer arrived, but he was unable to get my internet connected.
Because i live in a block of flats, I provided him access to the blocks internal distribution point, when he got back he said that he had bad news, that he wouldnt be able to get the internet up and running today due to some technical difficulty ( something to do with wires that have been disconnected, not sure what he was talking about).
Anyway he told me that another engineer would come and sort this problem out and I didnt even need to give him access to my flat, that I would just have to wait and the internet would be up and running soon.
I havent received any call or email confirming this yet and my online account says I have missed my engineer appointment which I have not.
Any advice on what I need to do or has anyone been in a similar situation.
Ill be giving talktalk a call tomorrow afternoon but hopefully this can be resolved before then.