Hi,
I am an architect and use both the governments planning portal website and submitaplan for uploading pdf's etc. (different websites, so can't be an issue with the websites)
I used for years without issues, but all of a sudden I can't seem to upload files larger than 500kB to these sites.
I get an error message of :- There has been a connection problem please restart the browser.
Can anyone help.
I spoke with planning portal tech and they reckon that the connection between me and my nearest exchange keeps dropping out and advised to try at different times of the day. I did this but still have the issue and this is no good. I have fibre broadbaand so shouldn't be an issue, especially when I can send the same pdf's via emails with no problem.
Can anyone help please.