We've been having speed issues for the last week now we currently have a Brightspark enigneer book for this coming monday on the 16th. Since i last spoke to an agent the DSL uptime keeps resetting after 24 hours which is making the downstream line rate go down even more with speeds dropping as a result of this. This has started happening since Sunday when we spoke to an agent, the firmware is v2.00t and the router is an huawei hg633 also we have had line tests done and intrusive test done which come back fine although the agent did say there was a problem with the sync speed. i know the line might be capped by Openreach as we have had a few powercuts which is as resulted in the router going off. The channel type has gone from fast path to interleaved. When we rather had it on fast path.
I would like someone to give me advice on how to stop the dsl uptime resetting just to get through for the next 6 days as its rather annoying having to restart the DSL to get the best speed we can which is around 30mbps from 76mps. Any help would be appreciated?