HG633 firmware update
Hi, I've just noticed that there is a new firmware for the HG633 super router (2.00t I believe). Please could you push the update to my router as I have problems logging into the web admin interface...
View ArticleExtremely slow internet
Having spent ALL last Thursday morning on the phone, then again that evening trying to resolve my poor internet connection, then promised it being escalated higher up within 72 hours (which didn’t...
View ArticleWireless
Eversince I contacted talktalk due to my Wi-Fi being slow, the only fix they had was to update my router. Which they did. And now I have noticed that not only do I have slow speeds but the wireless...
View ArticleHG633 BETA firmware update 1.22.1t
Router Model: HG633Current Firmware: 1.22t I am experiencing the widely reported issues with 1.22t, e.g. 192.168.1.1 inaccessible and other issues. Please may I kindly request for my router to be...
View ArticleLoss of DLS each day.
Hi. For the last 2 weeks i have had DLS go inactive and then reactivate on my Fibre broadband. Sometimes up to 3 times a day. Had this issue with a HG633 on V2.0 and also on my HG635 Version 1.10t.At...
View ArticleADSL password needed
Hi, I'm wanting to use my own router and am needing the password for it to connect to the TT servers. Unfortunately as my phone line does not work I cannot call through from my home phone for it to be...
View ArticleFirmware Update HG633 Please - Super Slow Fibre Issues
Please can I get the latest firmware update for the HG633. I'm hoping this will solve my super low fibre issues. Like many others here i'm getting very slow fibre speeds and dropped connections....
View ArticleHG633 Update Please - Super Slow Fibre Issues
Please can I get the latest firmware update for the HG633. I'm hoping this will solve my super low fibre issues. Like many others here i'm getting very slow fibre speeds and dropped connections....
View ArticleFibre boost applied but download speed remains unchanged
Recently applied the 76mb speed boost for fibre but download speed remains the same at 38mb, however my upload has jumped from 9.35mb to 18.85mb. I checked my router firmware and it is version v1.08t...
View ArticleFibre broadband package
Hello, I ordered the subject package earlier for £25 per month, however I have just seen that talktalk offer an even cheaper package of £22.50 🤔 (why I wasn’t offered the cheaper package I don’t know)....
View ArticleFibre-enabled cabinet not available to TalkTalk.
Hi, After years of waiting we've recently learned that our closest green street cabinet finally supports fibre broadband (FTTC). A search on the BT website for our postcode / telephone number offers...
View ArticleFaster Fibre speed keeps dropping
I upgraded to fibre broadband on 15/5/2017 and since then have had problems with intermittent broadband speeds as low as 2.7 mbps download. The only way to resolve this was to switch the router on and...
View ArticleDeliver promised broadband speed
Here's an idea... why not deliver the speeds that you guarentee when people sign up to Talk Talk. I was with BT before and they managed to give me 56Mbps on their broadband. Why can Talk Talk only...
View ArticleWhy not let consumers set the DNS server they wish on your TT ADSL/VDSL modems?
TT has provided me with a DLINK 3782 Modem which has been factory programmed to work straight out of the box and this is great for anyone who just wants to set up and go. However the user has...
View ArticleOnly getting ADSL when should be getting fibre
Hello, I recently moved house and chose to move my fibre package with me. I moved in on the 12th and I do have internet but only at adsl speeds, I've checked the router and it's showing the line...
View ArticleWifi issue fixed on HG633 Router?
I am looking to re-join talktalk after being with plusnet for 12months. Is the Hg633 router still causing problems with the wifi? The router would only get a download speed of about 17mb over wifi but...
View ArticleFibre Upgrade - but no NTE5 Socket
Hi I want to sign up for the Fibre Upgrade. However my house currently doesn't have an NTE5 socket - is the upgrade of the socket included in the price? The reason I don't have an NTE5 socket is...
View Articlepast activation date and still no service
hi i was told that i would go live on the 6/3/18 and on th 7/3/18 i was still not live and still had no router.told then 8/3/18 was live.on the 8/3 i rang and was told that they are waiting for a...
View ArticleConnection Issues
Hi, I am working from home and connect to a VPN, today I have been disconnected more than 10 times. I have rebooted the router - same issueI have restored factory settings - same issueI disabled Remote...
View ArticleQ. When is a TalkTalk VDSL FTTC connection not a VDSL connection?
A. When it is still an ADSL2+ one after TalkTalk has allegedly upgraded the connection a to 38 mbps FTTC one. I am hoping that an OCE will pick this up because my experience of using the phone support...
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