Hi I have had fibre medium installed just about 2 weeks ago. I got a letter confirming my installation and that I should be getting the full 38mb download but I'm not getting anywhere near it. My router syncs at about 30 mb but my download speed ranges from 15mb to 28 mb. My super router also says maximum download sync range 41mb so I'm wondering why I can't even get a download speed of over 38mb could it be my profile set wrong or line management or something. I went online to check bt wholesale checker and it says I should get anything between 55 and 74mb so surely the full 38mb should be attainable especially as my maximum download rate says 41mb oh bt site for fibre says they can guarantee me 46mb download speed give or take 1 or 2mb any help in this problem greatly appreciated thanks
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