Still no activation 5 days later
We were supposed to switch over from BT to TalkTalk last Thursday. Our line with BT stopped on the Wednesday. One of our neighbours who works for Openreach had a quick look and apparently it's down to...
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Upgraded to Fibre
OK, I upgraded to Fibre large, which took effect earlier this morning, except.... I'm getting upload speeds of 15-20Mb, but download speed although I'm synced at >79,999 and maximum achievable is...
View ArticleQuestions regarding upgrade from Fibre Medium to Fibre Large
Hi,I signed up for your Fibre Medium offer (free for 12 months then £10 per month on an 18 month contract plus line rental and a £60 voucher etc). My service was connected yesterday (24th Jan although...
View ArticleDoes fibre have profiles likes ordinary broadband? Ie fastpath ect
Would like to know if Fibre is the same and you can set preference/priority to MS ping instead of download speeds?
View ArticleMinimum fibre broadband speed
Is there anyone who can confirm the minimum download speed I can expect to receive based on my location in relation to the exchange. Have tried using chat, who just kept repeating the maximum I would...
View ArticleSuperpowered Fibre speed
Having gone live with Superpowered fibre broadband earlier today I have carried out a speed test and it seems I am getting only 6.5 Mps which is less than I was getting with my normal Sky broadband!! I...
View Articleslow connection
My fibre broadband is connecting at a lower speed than usual. I usually connect at around 37MB. This last week I've been experiencing slow browsing and slow downloading on my sky box. I rebooted and...
View ArticleDo i need new cables to my home for fibre broadband
My partner and I are having a heated discussion I hope you can resolve. Just before christmas i opted for fibre broadband to help with my internet viewing (it has ). However my partner reckons I cannot...
View ArticleNowhere near the speed I was promised
Hi I have had fibre medium installed just about 2 weeks ago. I got a letter confirming my installation and that I should be getting the full 38mb download but I'm not getting anywhere near it. My...
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HG633 power and broadband lights are solid, all the others continually flash....
Just upgraded to fibre, set new router up and the internet,wireless, ethernet and tv light all flash continually. I'm not sure if this is correct or not. Hope someone may be able to assist. Thank you
View Articlehg633 not accessible from the outside world
I can access my router login page using its wan address from within the local network. However it does not respond to an access from the outside world eg from an iphone safari page over 4G data....
View ArticleGetting 18Mbps down, I'm on fiber large and should be getting roughly 4x more.
I'm not sure when it started but i think it was last week, I noticed it yesterday when I had to download work to evaulate within 4 hours, sometyhing that shouldn't take longer than an hour took over 4...
View Articlewent live with fibre yesterday no boosts or extra chanels yet help needed...
fibre speed 27 had chat on line for about 45mins tried switching off router tested line updated chanells on demand works said he would phone me to sort over phone no call.
View ArticleWifi keeps cutting - Rude customer service
Hi, firstly my net keeps cutting and the internet light on my router turns solid red. this happens mostly at night but very frequently and lasts a long while. I contacted talktalk and they arranged for...
View ArticleCan I download and use BT Sport with Talk Talk Fibre broadband
Hi Talk talk community, I am thinking about leaving BT after being with them since we were married in 1969, the only part I would like to keep is BT Sport, I do not fancy Sky, I have BT Sport at the...
View ArticleUnable to wirelessly access my talktalk router using VPN
Hi,I've an issue with being able to access my talktalk fibre network using a vpn (required so that I can work from home). I am able to connect through the Vpn to my work computer if I directly plug my...
View ArticleUpdate of firmware required for VPN issue
Hi,Please can you upgrade the firmware for my hg633 to 1.16t as I'm not able to wirelessly access to talktalk through a vpn.I understand that this is test firmware and am fine with this.Thank you for...
View ArticleCancelling order
I'm a new customer, well Just placed an order for the fibre large broadband and realised I have to pay a £50 connection fee, just spoke to Sky who are offering me the same service with No connection...
View ArticleI have just signed up to fibre broadband
Just signed up to fibre broadband. The order does not mention fibre broadband, it simply states broadband and the quoted speed is incredibly low even by normal broadband speeds.
View ArticleInternet issues
Is anyone else having issues with connecting to the Internet in the Liverpool 28 area
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