Hi,
My upgrade to fibre on 8th Oct. has been working great for 2 weeks but last night the internet stopped working and the LED on the Sagemcom WiFi hub was off. To check if it was a hub or power supply problem I measured the power supply output with a multimeter and got 0 Volts.
I borrowed a similar power supply from another device just to test the hub and with the other supply everything worked correctly again.
Can you please arrange to send me a replacement power supply for the hub.
Thanks.
Rich