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Broadband not working

Hi all,           I had an engineer visit my new home on 16/10/19 to swap the line over to my account as the previous owners had talktalk but cancelled the line. The engineer was here for about 2 hours...

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cant change dns and creates invalid dns for devices

I have changed the ip range of modem and ip   to http://192.168.10.1/.http://192.168.10.1/0.1/gui/#/mybox/dns/serverI have issues since dns  button cannot be disabled or ip cannot be changed.Its a...

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How to edit the list of DynDNS providers on the Fast 5364-3 T8 router

Hi I have managed to configure the Fast 5364-3 T8 ver SG4K10002600t and port forwarded all the relevant ports required by my CCTV DVR. Everything is working as it should. I can view the cameras on my...

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Hub firmware update

Hi, I asked on live chat about getting the new hub for better wi-fi range and they sent me one, very kind of them. Would you be able to update it to the latest firmware please? Mine is on SG4K10001400t...

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New WiFi hub with poor WiFi?

Hi I’ve been sent the new WiFi hub due to an issue I had with my fibre. I was told it was better and faster than any other router talktalk did. I had the D-Link router which I got 37mbps (40mbps line...

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Reconnect but no log entry?

HiI've had a reconnect this morning, but there is no log entry, I was hoping to see something in there to suggest why it felt the need to reconnect. Should there have been a log entry for a reconnect?

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How do I update the firmware on my router (HG633)?

I've had this router since I joined TalkTalk many years ago and I've noticed it's still using the original firmware (i.e, it hasn't been updated at all).  Where do I get the firmware from so I can...

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Missing Free Speed Boost

I ordered Talk Talk landline and fibre with the free speed boost for 18 months, so instead of up to 38 i would get up to 67. My line was meant to go active on 30/9, it’s just gone active yesterday. My...

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Fibre broadband

I know I'm inside the two week line monitoring period and accept that things can change during this period. My problem is this. When I do a speed test on my fairly  new (less than 12 months old ) Dell...

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WiFi Hub Woes

WiFi Hub Woes. Have had the new WiFi Hub Since September 2018. For the first 11 months it worked perfectly but since the middle of August this year it has developed an odd fault which as far as I can...

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How to get line moved to a nearer FTTC box

Living fairly rurally, we are not blessed with that many FTTC boxes in our area.  Our current broadband line did get a boost in speed to about 19MBps for faster fibre about 3 years ago when a cabinet...

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Have to restart router every few days to get promised minimum speed

Hello, Every few days my download speed drops massively.  Upload remains constant around 8Mbps but download drops from around 20-30Mbps to around 3.2Mbps (the reading from the last test).  Promised...

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Fibre broadband drops out intermittently

The wifi has been dropping in and out all day. The tv is wired to the router and this also drops out. The lights on the front go from solid whit, to orange slow flash, to orange/white. is there an...

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Intermittent loss of fibre broadband internet

I keep losing broadband/internet connection. Having contacted Talk Talk help I received a new router. My old router was a D-Link DSL-3782. The new router I have received and installed is a new WiFi...

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Sagemcom WiFi Hub power supply died

Hi,My upgrade to fibre on 8th Oct. has been working great for 2 weeks but last night the internet stopped working and the LED on the Sagemcom WiFi hub was off. To check if it was a hub or power supply...

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Fibre Broadband down

Hi all Upgraded to fibre broadband other week, was working fine until last sunday, now router is just flashing amber, been on chat everyday to talktalk and keep getting fobbed off with them saying done...

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fibre speed halved

speed halved overnight nothing changed at my end any ideas

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I keep posting a reply but its being marked as SPAM

I keep get emails saying I've been sen a private message, but I dont have a private message.  Can anyone direct me to how I can release my post ?  

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I post a reply on a thread, but its marked as SPAM ?

I keep get emails saying I've been sen a private message, but I dont have a private message.  Can anyone direct me to how I can release my post ?  

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How to setup a new DDNS on Smart Hub?

 Hi  Can you please help me setup a  DDNS host on the talk Talk Fibre Fast 5364 Smart Hub. Thanks in advance 

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