Hi,
My Faster Fibre broadband download speed always at 25Mb instead of 38Mb minimum guarantee. I've been chat with TalkTalk for weeks after a month of a router replacement, my speed never improved.
each chat advised differently Engineer visit, Problems solved, Monitor for 48hrs or 24Hrs nothing solved my problem. I suggest some agents try a different approach, but every day the routine start the same, run some test, answering the same question even I told them It will not work.
I'm desperate, now they are sending another wifi Hub which I can tell that it will not improve any of my download speed.
What should I do?
Cheers
Itthi