I have been trying for more than a month to get an answer through the chat line as to why I can only get a max.of 43Mbs when my new contract is 57 average. I have been through all the checks and questions four times and nothing seems to happen once the chat ends. TalkTalk used to be contactable and at times even a phone call with an engineer. The offshore chat system has not worked for me and I cannot see how or where I can escalate the issue. Any ideas welcome. I have a new router and have followed advice on the postings.
↧