WiFi Performance Monitoring upsetting devices
Hi / Please can you arrange for the WiFi Performance Monitoring Tool to be turned off on my line. I use a network analysing tool and would prefer to choose the best channel myself. I'm noticing...
View ArticleWhy is my speed being Throttled.
Hi TalkTalk Support / Forum Members, I recently switch from sky where i was getting around 76mb on all my devices using speed test. On my new TalkTalk router i have an "Actual" downstream speed of...
View ArticleTalkTalk Broadband Speed Tester!!! 76MB Fibre gives 11 MB....Absolute S***...
Everytime I raise an issue with my Fibre BB speed Talktalk support Team ask me to run their speed tester. I just read from support forum that this speed tester never works!!. Why on earth support is...
View ArticleInternet Access through VPN Blocked
Hi, I have been with TalkTalk for a month. The Router has been working fine and I have been connected to the internet via VPN.Over the last few days whenever I have tried to connect to the internet...
View ArticleNew Customer - Only 6 Days with TalkTalk .. and only problems.
Good Morning, So I've went live 10 January... First Day my speeds was 0.5 Mbs in the morning at 09:00 internet went down. So I speak with support live chat at 17:00 .. They fixed it.. during weekend I...
View ArticleNew router and no can’t use Remote Desktop
Hello I’ve recently been sent a new router and since then I’ve been unable to access my work computer via Remote Desktop.I have tried TalkTalk help but they haven’t given me any help at all.What can I...
View ArticleUnable to access virtual world second life with new router
New customer here I am unable to stay online in second life with my new router (just installed today). it logs me in but after 2 minutes im booted out.. i feel that its the router as when i try it on...
View ArticleBrand new to TalkTalk, Facebook and Instagram apps won’t work on our phones...
Hi thereWe joined Talk Talk 2 days ago, the internet appears to be working fine - we can watch bbc iPlayer for example, however whilst connected to WiFi if we try to use Facebook or Instagram whilst on...
View ArticleFibre broadband
I have had three months of dropping broadband signals. The router drops out so many times a day and restarts itself and then does not connect to wired devices let alone WiFi. How many times since mid...
View ArticleBroadband well below contract speed and no resolution
I have been trying for more than a month to get an answer through the chat line as to why I can only get a max.of 43Mbs when my new contract is 57 average. I have been through all the checks and...
View ArticleSupersafe
hi, I have just renewed my contract and was told that Supersafe Boost was included....No other info provided by the call centre staff,,,, other than - quote '' it helps with protecting your internet''....
View ArticleSmart TV killed by fibre broadband
I have used a smart TV for years with TalkTalk providing broadband. In November TalkTalk 'upgraded' me to fibre broadband and my freeview channels immediately started to disappear intermittently and...
View ArticleTakTalk Speed test
TalkTalk speedtest has not been working for a few days now at least. This is something that needs escalating to the technicians. Tt is not my computer that is at fault. I am using Windows 10 latest...
View ArticleTalkTalk Wi-Fi Hub Rejecting connections
Hi,I have a new TalkTalk Wi-Fi hub that I'm having trouble with. Various Smart Plugs, Smart lamps Mobile phones and Kindles will not connect to the Wifi, you can see them trying but the hub keeps...
View Article(WiFi Hub) Super router wi fi problems
Not had the super router long but noticed problems with phone saying its connected but no internet or it shows good signal but i still have no internet. Its a Huawei p8 lite 2017 running android 7. It...
View ArticleNo ability to reserve DHCP addresses on new FAST 5364 router
Hi As per multiple posts I'm unable to reserve DHCP addresses on a fresh new Sagemcom FAST 5364-3.T8 router. Details:SW version SG4K10001400tHW Version - FAST5364 3.00GUI Version - 1.152.6 Can I please...
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Fibre keeps dropping out
Hi all Please could you help. Downstream line rate was on speed of 39806 on router settings. It keeps dropping out, red light on router then re-connects back up. Voice service is ok. Thanks TB 67
View ArticleCan I use a HG635 Business router for home broadband?
HiMy TT supplied router HG633 has (I believe) 100 mbps Ethernet connections.my friend has offered a HG635 which apparently has gigabit Ethernet, which will make my NAS more effective.is it possible to...
View ArticleWiFi Hub wi fi problems
Please anyone feel free to post your help.Not had the hub long but noticed problems with phone saying its connected but no internet or it shows good signal but i still have no internet. Its a Huawei p8...
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