I recently renewed my TalkTalk contract as I had been happy with the service.
I currently have a TalkTalk box with the Kids TV boost.
After renewing, my connection speed checker tests went from 75Mbps to about 30. I went through the support and they sent me a new router to help troubleshoot.
In short I primarily use Asus DSL-AC68U as my main router howevere I have a TalkTalk one as a backup . This setup has worked fine for years
On connecting the new router with no TV etc I was back up to full speed so I reconnected my own router and was getting the full speed. Tonight I connected my YouView box and within seconds my speed dropped to 30Mbps again.
Any idea why this is happening? Everything else runs fine on the full speed so I dont want to make any changes (to profiles or anything yet )I just wondered what the cause would be? About a year ago I had an engineer over who 'changed profies' to make the internet more reliable but I dont understand why after renewing i start to hit these problems?