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Broadband dropping on only one device

Hi, My issue is my broadband keeps dropping on my laptop. Other laptops are ok, as are phones and tablets.  The laptop does not drop when in another location.  When it drops, windows does a...

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1.5mb and constant drops

this is beyond a joke now. everynight my speed drops really low. ive used your speed test tool and im getting 1.7mb down and 4.1 up. also packet loss of 6 - 16 percent. and the olny advice on your web...

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Renew of contract - Speed issues

I recently renewed my TalkTalk contract as I had been happy with the service.I currently have a TalkTalk box with the Kids TV boost.After renewing, my connection speed checker tests went from 75Mbps to...

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Unable to connect to many websites. DNS errors?

I just tried to reach a website I use regularly and it couldn't connect. Windows diagnostics suggested a DNS error, so I cleared my PC cache to no avail.I then noticed that it wouldn't connect to many...

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Router

Every day my router dis connects  I have complained to talktalk  but nothing has been sorted  disgusting

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More Disconnection Woes - Enough is Enough

At the end of September 2018, I posted this topic onto this forum as I had lost my internet connection which I should be getting from TalkTalk's Fast Fibre service. In that post, I mentioned the...

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Drop in broadband speed

Over the last couple of days my fibre broadband speed has dropped from an average of 55-60 mbps to 30 -35 mbps. My upload speed has remained the same at 18.8 mbps. any reason or explanation for this....

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No Broadband connection

Hi i have woken this morning to no broadband connection - The Talk Talk router is flashing Orange I have ran a live service connectivity test from my Talk Talk account and all is showing healthy I have...

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Upload speed halved in past few days

For some reason my upload speed has more than halved in the past few days. As someone who uses the cloud a lot and uploading to you tube, this has a huge impact. I've been getting 20mbps pretty...

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Router / Hub position

Hi where would you suggest for the Hub On the window cill again (thats where my old router sat but got hot in the summer)Or on my tv unit?Also how do i turn the light off? Thanks 

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Router update becoming trouble

Until now the router has not updated itself.  I have uploaded a previous post with no reply and asked chat service but that found me locked out from sending a reply with a statement asking if I'm...

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Intermittent Connection - Move Master Socket?

I recently moved my internet service from Sky to Talktalk. Since moving over, my internet connection from the hub has been dropping intermittently, affecting both Wi-Fi, and any devices connected via...

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Amazon Prime video drop outs

I have recently started watching movies and TV shows on Amamzon Prime. Nearly every time I stream content Broadband 'drops out' after abou 25 to 30 minutes. It restarts after about 3 or 4 minutes. Any...

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Hub Device info

Everything set up changed passwords and channels but because i logged my phone in to the network  and then changed the network name i had to log in again on my phone to wifi What channels do you use or...

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Amazon Prime video dropping out

I have recently signed up to Amazon prime, When I stream a video thr connection always seems to drop out after about 25 to 30 mineutes and then resets itself 3 or 4 minutes late. Any ideas?I have the...

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IPv4 Port Mapping - DG8041W Hub

How do you please port map 443 to a particular internal host? Everytime I try on this new TalkTalk Black hub, I get frustrated by this error: 

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Intermittent DNS issues

We're aware of some customers who are experiencing DNS issues with their broadband service. We're aware of this and our engineers are looking into this as a priority. There's no need to contact us and...

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Very Slow Broadband

Hi All,  Could anyone please help me with my broadband speed?Reported my issue to talktalk on the 01/01/20 with regards to broadband speed dropping all the time and having to reboot the router...

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Unable to Access Social Media

Joined TalkTalk about two weeks ago, and over the last few days I have been able to access any form of social media, e.g. facebook, twitter, etc. It also won't let us download documents from certain...

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Down

Anyone got WiFi? Haven't had any for two days now. D

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