No speed increase after boost
I have just signed up for another 24 month contract with talktalk. Been with talktalk for years now never had any problems until nowWhen I signed up I was informed that I could be upgraded to super...
View ArticleBroadband problem
Recently we signed up for the faster fibre for 18 months. Since signing up our internet has been hit and miss. It regularly slows down and also stops working. Today the internet went altogether and the...
View ArticleRestricting wifi access via MAC addresses
Have recently got the new FAST router. I was setting up to restrict 2Ghz wifi access to my devices via their MAC addresses - Allow ones in the list. I committed a list of 6 devices but realised that I...
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Here we go yet again! Fibre down now speeds halved and patchy.
Had our fibre speeds fixed last summer. Took months to sort out and won compensation for the months of trouble caused. Now today our internet went right off. Then when it came back on speeds have...
View ArticleHG633 firmware update
HI, It appears I am needing a firmware update to me router as above please. I have requested the upgrade twice online after doing the service check but it appears not to be happening. No line faults,...
View ArticleSpeed boost please please help
I called TalkTalk on the 21st of December 2019 to see when my contract was up.The loyalty team offered me a better deal effectively told me I could keep exactly the same speed as I was getting but...
View ArticleDirect Access not working on broadband
I have Talk Talk broadband and my work laptop's Direct Access which works like a VPN consistently drops out. Are there any fixes to this? It's driving me crazy!
View ArticleOneDrive.. is a file sharing site/app
Hi all just sharing some info I set up my Filtering to stop access to pron/gambling.. blah blah and file sharing 'sites'. Not thinking this would impact on me Till I tried to get into a OneDrive...
View ArticleWi Fi Dropping For Days On and Off - but worse now
My wired PC is ok - thankfully (although slower) - but wi-fi to phone and tablet for me and my son is going off more and more over the last few days... for agesseems ok for an hour, or so, in the...
View ArticleDisappointing speed drop.
My Fibre has dropped from 38mbs to 29mbs. So, of course my wifi has dropped too. TT used to have a handy chat or email link but they seem to have dropped that as I can't find either. How are others...
View ArticleMy Account login issue
I got a new broadband connection few weeks back and still struggling to setup my online account.Case raised with support but still no response.
View Articlerouter dropping connection.. what should i expect?
Hi all just got my first fibre broadband and generally pleased esp with the speed.. However in the two days i have had it.. the connection has dropped three times.. more than the whole of the previous...
View ArticleSoftware update request
According to : https://www.talktalk.co.uk/help/servicestatus/?communityfooter=true"You have a Huawei-HG635 but the software needs updating to the latest version."Could my firmware please be updated ?At...
View ArticleLoosing internet connection (again)
For a couple of weeks now I have been experiencing loss of internet connection. iPads, laptops, desktops, google home hub & nest thermostat all lose connection for a few minutes then reconnect...
View ArticleNo more speed after boost
have just signed up for another 24 month contract with talktalk. Been with talktalk for years now never had any problems until nowWhen I signed up I was informed that I could be upgraded to super fast...
View ArticleDSL up internet down
Hi, I'm in the Midlands. Internet went down an hour or so ago. DSL is up no internet.I tried it with my spare router. No change.I went to my account test line and it said" there is a problem and we...
View ArticleWiFi Hub connection issues
A few weeks ago, I got the WiFi Hub - much better range and speed. However, the problem is certain devices keep being disconnected (i.e. "connected but no internet"). For the PC, I can reconnect by...
View ArticleRouter password requirements
Hello! I tried to change the default wifi password with a stronger one, but the router says it doesn't meet the requirements. I am pretty sure it meets all the requirement for an actual secure password...
View ArticleMy router keeps dropping internet on WiFi
Hi I have been a Talk Talk customer for many years and still have my original HG533 router, it has alway been fine until about 6 months ago when randomly when connected to WiFi the connection,...
View ArticleGo Live date
Hi guys,I am newly registered for TalkTalk Fast Fibre, 3 days back. It says the Go Live date is 6-Feb. Can't it be a little early? Its too late for this to to get started. Kindly advise.
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