Hi,
I recently decided to switch providers from talktalk and earlier today I received a phone call from them saying that they could double my speed at no extra cost. I currently get between 15-30mb download and the guy I spoke to said it would go up to between 36-60mb with a minimum of 32mb.
However, I’m unsure how this is possible as the fastest speed I can get at this property is 30mb (according to BT dsl line checker). I queried this with the guy on the phone and he said it’s because there is some new technology that allows for faster speeds and he didn’t really understand how it works as he’s “not an engineer”.
It sounds a bit too good to be true to me? Would somebody be able to look into this for me? Or has anybody else on here had a similar experience? Double speed would be great but I’m worried I’ve just been had over by a load of sales waffle!
Cheers