OCE please
Hi,
my router has been restarting virtually every 24 hours. All the stats look good and there has been improvements in speed. I did a service test on the website which detected a fault.
NB in December an openreach engineer came to my house and said definitely no issues here, but he showed me a photo of junction box on the telegraph pole which was full of ice. He said any issues will remain until this box renewed. As far as I can tell the work hasn’t been carried out. Not sure if this could impact on my router restating/ the ‘fault’. Could this be checked out please.
thanks