I've seen a few threads suggesting that a different router might work - mine is the Sagemcom-FAST5364. I have been able to access DirectAccess (my work VPN) with no problems since last October up till last Friday, so I'm puzzled as to what has changed in the past week. (I can access the Internet, just not the DirectAccess server.) I've been in touch with a couple of Chat agents but no luck in resolving it, the second chap said that DirectAccess is a VPN and that Talk Talk does not support VPN, so I don't know if this means I need to switch provider? Does anyone have any ideas, please?
Thanks in advance for any advice.
Marisa