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Line Speed not as promised

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Hi there, had my service for 10 days now and the speed has been (as expected ) up and down during that period.  However looks like it's now stuck at 23meg down where I should be nearer 37-39. 

 

Line Quality

 

Upstream line rate (kbit/s):
1999
Downstream line rate (kbit/s):
23490
Upstream noise safety coefficient (dB):
6.2
Downstream noise safety coefficient (dB):
6
Upstream interleave depth:
43
Downstream interleave depth:
1365
Line standard:
VDSL2
Upstream line attenuation (dB):
3.7
Downstream line attenuation (dB):
24.1
Upstream output power (dBm):
3
Downstream output power (dBm):
13.1
Channel type:
Interleaved
 
Any help would be appreciated

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