Lies lies and more lies
I was due a engineer visit on Monday between 1pm and 6pm they never arrived. I spoke to a agent at talk talk who promised they would be there by 7pm. (That's the first lie) Tuesday morning BT Openreach...
View ArticleStill waiting on Superfast Fibre
I initially ordered super fibre broadband keeping my existing number and this was due to go live on 28th Jan. I was then told I couldnt switch from non fibe to Fibre and keep the same number. I was...
View ArticleFibre speed halved
Hello, Ive been having problems with my fibre since monday night. Monday consisted of contant disconnects and reconnects at the rate of about one every two minutes. This continued through to tuesday...
View ArticleErratic Broadband speeds!!
Have noticed over the last week or so that Broadband speeds are fluctuating.Have reset the Router several times but seems to have little effect.Service had been stable for a long time prior to this......
View Articlehg633 needs updating
i have put up with poor fibre speeds and dropping connectivity for long enough. please update or replace my hg633 router
View ArticleLost some speed.
Hi I am on fiber large 75: I usually run at 70 ish: The past week or so I have dropped to 60 ish: I have turned the router off for a hour or so e.t.c but still only pulling 60 ish: Please check my...
View ArticleNo wonder talktalk lost over 100k customers
I registered a complaint in November when I could actually access my account after joining talktalk (which was October I believe). There was steady progress up until 10th Dec when an open reach...
View ArticleTalkTalk complete mess up getting reconnected. HELP!
Not sure if any TalkTalk staff can help me on here but I've tried speaking to people on the phone and I may as well have s conversation with a basket of fruit! Here is the story. I have been a TalkTalk...
View ArticleSlow fibre wireless speeds.
We have been experiencing slow fibre speeds when connected wirelessly, the speed connection through an Ethernet cable is around 34-36 but our wireless speeds are half that amount. This had been going...
View ArticleLarge Fibre upgrade speed issues
Hey everyone, Upgraded yesterday to large fibre from medium and the download speed hasnt really increased was getting about 37.5M on medium fibre but now on large fibre I'm geting abot 38.3 not really...
View ArticleURGENT - Internet Keeps dropping
Hi, We have fibre large, and have noticed an issue this morning with the connection dropping, so far its done it about 10 times, and appears to be directly related to receiving, making, and ending...
View ArticleI cannot connect my fire stick with my router.
I have just moved from BT to talk talk, I have managed to connect all my devices apart from my fire stick. It says it is out of range even though the router is underneath the TV. any ideas
View Articleupdating my HG633 for VPN problems
Hello, I'm having problems connecing to VPN through TalkTalk using a HG633 router currently running the v.15t firmware.I can confirm the VPN's working on the iPad as it connects to the VPN if i use my...
View ArticleHG633 VPN problems - Requesting Firmware Upgrade
As noted by many other users on 1.15t there are VPN and wireless issues. I work from home for an overseas company the VPN is critically important for me. Please push the updated firmware to my router....
View ArticleSetting up a TP-link AC750 VDSL router to my Talk Talk broadband
Have bought a new TPLink VDSL2 Modem Router as the Huawei 633 supplied by talk talk is not working and needs an engineer to update its firmware, earliest avail engineer is 20 days away. Purchased new...
View ArticleLine Speed not as promised
Hi there, had my service for 10 days now and the speed has been (as expected ) up and down during that period. However looks like it's now stuck at 23meg down where I should be nearer 37-39. Line...
View ArticleAm I entitled to a free upgrade to a dual band router?
I have a plus tv fibre account and wuld like to know if i'm entitled to a new dual band router?
View ArticleI would like to cancel my order.
We have changed our minds about your broadband package , simply because Sky is offering us a better deal for less money.
View ArticleWhy does it take 3 weeks to get my fiber installed/upgraded from ADSL?
Hi, I placed an order for fiber large yesterday, it first said it would be upgraded on the 26th feb which is today but when I later checked the order, it changed to 7th of March which I first thought,...
View Articleslow fiber, losing connection
Our medium Fiber has been problematic since day one. We were sent the modem and had problems and low speeds so we had a engineer come out to do a speed test recently. we were told by your engineer that...
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