Hi, I placed an order for fiber large yesterday, it first said it would be upgraded on the 26th feb which is today but when I later checked the order, it changed to 7th of March which I first thought, one and a half week, that's not really that good but it's not too bad but now, when I just checked, it's meant to be the 15th March which is 3 weeks and that's way too long of a wait.
I'm a computer techy myself so I have been checking Openreach's website everyday since last August when I was notified by a call that fiber is going to be installed to my cabniet very soon and it updated yesterday and it said accepting orders so I instantly ordered fiber. If the cabniet is crowded with orders right now, can't the engineers just switch all the cables at the same time considering that they are wasting less time having to come back time and time again or if it's not overcrowded, there's no excuse for not being able to install it immediantly.
So my only question is, how can it take so long for fiber to be installed? 3 weeks is absoultely apalling so all I want to ask for is, can it be reschedualed so it can be installed within febuary as at first, I was tricked into thinking that it would be installed today then it got pushed back for only a week which is fine but then it's pushed back again for an extra 2 weeks so if it can't be installed within the next week or so, I will be leaving TalkTalk as even with a new order with BT, as I know it can be installed within 3 days.