i was promised by talktalk a number of things to get me to go to fibre optic broardband , which i agreed to, upon receipt of my new contract i read it only to find a totally different offer to the 1 i agreed to , i have talked to there team all the way up to ceo level and suprisingly they cannot find the original recording of my call to the sales team. they have repeatedly lied to me about the issue and i am waiting for the ceo team to ring. i would advice everybody not to use talktalk without recording the call yourselves. they are not an honest company. i will wait and see what the ceo people have to say .