Crackly phone line on fibre broadband
Since switching to fibre broadband, the phone line has become very crackly. Internet speed has so far been OK, although I have had to restart the router a couple of times in order to improve the speed...
View ArticleMy Router Download/Upload Speed Sync At Fixed Speed
Hi, I restarted my router three times and still getting exact same speed Down 39997/ Up 1999 My line Downstream/ Upstream noise safety coefficient (dB): 19.2/ 27.7 which are high due to speed...
View Articlerequest for test firmware 1.6t for hg633 (cannot connect to vpn over wifi)
hi, as per other threads, i cannot connect to a vpn over wifi using the the talktalk hg633 router. the current firmware on my router shows as 1.5t. theres a test firmware out there 1.6t which adresses...
View Articleslow fibre speed
Had a fault in my line which got fixed last week but been getting slow speed since then (7.43Mbps download) when im supposed to be on fibre large.
View ArticleIncreasingly poor speeds and intermittent loss of service over last 4 weeks
HelloI have had 3 phone calls with the folks on the helpline (always helpful, txt confirmations sent to me on my mobile etc - but no actual actions occurred), and a couple of online live agent chats....
View ArticleMore than 50% reduction in speed in 9 months
My braodband has gone from average 72 Mbps down to 27 Mbps average. Not impressed.What can be done as open reach have no errors on the line?
View ArticleMy fibre broadband is very slow
I had fibre installed around a week ago but seem to be getting just over 1mbps. The engineer did mention that they detected a fault on the line but with it going live I do not know if they had sorted...
View ArticleDownload speed dropping frequently.
I am paying for Large Fibre mainly because of the upload speed.Medium Fibre is too low at 2Mbs The upload speed I get is fine 12 - 15Mbs consistantly.But the download speed drops down to 25Mbs and...
View ArticleTP-Link N600 (TD-W9980) No Internet Connection
Hi I have bought a TP-Link N600 (TD-W9980). I have a stable DSL light but no internet connection. When I look on the WAN settings, It's not picking up an IP address and when I run a diagnostic it comes...
View Articlefiber charge
I've been told installation is free yet it's sayin I'm being charged £50 and I spoke to nehare yesterday and shw said my bill would be £27 its showing as £86
View Articlelied to by talktalk sales team
i was promised by talktalk a number of things to get me to go to fibre optic broardband , which i agreed to, upon receipt of my new contract i read it only to find a totally different offer to the 1 i...
View Article08.03.16 - Fibre broadband go-live didn't happen last night
Good morning, My fibre broadband go live did not happen last night as scheduled - i have checked MyAccount this morning and it shows my router has not been shipped, yet the new HG633 you shipped is...
View ArticleNew Medium Fibre intallation slower than my old standard broadband!
Hi Everyone, Sorry if I am being a bobble head, but I dont really know where to start with this issue. Previously,we had been stuck in the dark ages waiting and waiting for fibre to come available in...
View ArticleHG633 PROBLEM
Hi, I am using TalkTalk supplied Huawei HG633 super router. Having lots of issues with this router since long time - 1) I have to reboot it everyday as signal strength drops and internet becomes slow....
View ArticleProblem STILL not fixed - its getting boring now
Countless phone calls New Router BT Openreach engineer visit (here for 3.5 hours) and my issue has got even worse and i now have not only an unstable connection, but HALF the speed I had before. Talk...
View ArticleNo broadband for 2 weeks
I've had 3 engineer visits trying to fix my fibre broadband.now the problem has been found and it's the fibre cable snapped and there is no spare..ive been told the fault is no with open reach but no...
View ArticleUnsure why my Fibre Large is slow?
Hi All, I have recenty upgraded from normal Talk Talk Broadband to Talk Talk Fibre Large.I was sent my new Super Router, which I set up.On the day of Go Live I was sent an email to say My Fibre Large...
View ArticleWhy are my speeds not the what i should be getting?
I should be getting up to 76mb speeds although im touching 30 ish when i do a speedtest, Im paying for something im not getting. It is affecting the internet speeds on our phones and other devices
View ArticleHG633 VPN connection problem
About a month ago I had a visit from TalkTalk engineer due to problems with internet connection & speed. It turned out that there was an issue with the line which he contacted BT to sort out and...
View ArticleHG635 Wireless Issues
I have an HG635 and the wireless keeps dropping for all remote devices.I am having to reboot the router at least once a day to sort this out. I have contacted support regarding the issue and have...
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