Hi Everyone, Sorry if I am being a bobble head, but I dont really know where to start with this issue.
Previously,we had been stuck in the dark ages waiting and waiting for fibre to come available in our area. We were with BT but had such issues with speeds and cut outs we wanted to change providers once fibre was available. Well BT monopolised it for 6 months or so but thankfully last month it became available with TALK TALK. we had previously been with talk talk before we moved and were more than happy to transfer back.
We went live on Medium Fibre on 19th Feb. With a minimum guarenteed speed of 35mb/s (although I dont think this is to do with the speed am i right?) anyway ....oh my I feel I have gone backwards even more and our medium fibre is actually so much slower than our old bog standard BT broadband!!! Speed test is showing a download speed of 1.5MB/S - Surely on medium fibre it should be a little faster than this?
Anyway, what steps do i take to try and reslove the speed issue, i really cant believe that any fibre should be slower than standard broadband.